Store Policies

 

TERMS & CONDITIONS

Original Artwork & Prints

General Information

All artwork is the sole property of artist Camilla Moss (the “seller”) and is held under copyright even after purchase.

Camilla Moss retains all rights to the artwork created, including the rights to the images of sold and commissioned artwork. Camilla also retains the right to make reproductions of any and all artwork.

The buyer may not reproduce the artwork in any way without written permission. 

If the artwork is published in print and/or digital media, please provide artist credit.

The images, artwork, and contents of this website may not be copied, collected, or used for personal or professional gain without the written permission from Camilla Moss.

Colors shown online are approximate. Because all devices display color differently, we are unable to guarantee an exact match to the color shown on your screen.

Returns & Exchanges

Due to the original nature of the artwork, prints and products, all sales are final.

Shipping

We ship all print orders via USPS First Class mail and all original orders via UPS Ground within 2-6 days of receiving your order. When your order ships, you will receive an email with tracking information.

Once packages are marked as delivered by USPS, the seller is no longer responsible for the package.

Wallpaper and Textiles

General Information

Our textiles and wallpaper are digitally printed and made to order. Because each order is produced individually, color variation may occur between separate printings of the same pattern. We cannot guarantee that fabric or wallpaper ordered at different times will match a previous order.

We strongly recommend ordering all materials needed for your project at one time. If additional yardage is needed after an order has been placed, please contact us before ordering so we can discuss available options. A color match to a previous printing cannot be guaranteed.

A buffer of 20% or more is recommended when ordering fabric or wallpaper, particularly for projects involving upholstery, window treatments, or other custom fabrication.

All textiles and wallpaper are final sale. Payment is required in full prior to shipping.

We have a minimum order of 3 yards for fabric and 10 yards for wallpaper. If you wish to purchase under the minimum, a $55 cutting fee will be added to your order.

We also offer custom colors, grounds, and patterns. Please inquire at hello@camillamoss.com.

Inspection Before Cutting or Installation

Please inspect all fabric and wallpaper upon receipt for correct pattern, color, yardage, and quality before cutting, sewing, upholstering, or installing.

If material is being shipped directly to a designer, seamstress, upholsterer, installer, or other third party, the recipient is responsible for comparing the material to the approved sample before beginning work.

We cannot accept claims for material that has been cut, altered, sewn, upholstered, installed, or otherwise worked with.

Camilla Moss is not responsible for third-party labor, fabrication, installation, finishing fees, or other costs incurred before material has been inspected and approved.

Shipping

Our wallpaper and textiles are made to order and require an approximate 3–4 week lead time for delivery. We ship orders through UPS Ground. When your order ships, you will receive an email with tracking information.

All samples ship via USPS.

If you are ordering more than 60 yards of fabric or wallpaper, please email hello@camillamoss.com for a shipping quote.